I chewed on this quote for a long time when I first read it. It’s good stuff, but as sung by The Fray, “Sometimes the hardest thing and the right thing are the same” (from All at Once). So I still struggle to put that into practice, to wait a beat before I speak and let my head lead my mouth rather than vice versa.
The other day I realized that perhaps “apologizing” is too narrow a term. Listening on a conference call, the posturing was so thick, it almost took material form. I could practically see it. This quote popped into my head, and I thought of it in terms of correcting, redressing, proving you know something, and reminding someone else of what [you think] he should know. I’m sure there are dozens more.
Then I thought about the word “relationship.” People on that call clearly weren’t concerned about relationships, but at least they should have been concerned about getting things done. Stepping on people’s proverbial toes (or egos) should always fall behind accomplishing the goal. Think of how much good we could do (or pick your own result: how much money we could make, how many goods we could produce, how much we could improve quality, how many people we could help, how many diseases we could cure) if we could all just get over ourselves.
No matter how I rewrite that quote, it all boils down to this: putting aside my ego.
Sometimes the hardest thing and the right thing are the same.