On the rebound

He's not here anymore. Huh. That's weird. He didn't tell me he was leaving. I guess I'll talk to her. She's not here anymore either. As I moved through my list of contacts, I found that not a single one of them had remained with the company. Two minutes of online research gave me a... Continue Reading →

Success hasn’t spoiled me yet

In Santa Barbara, California, a Chick-fil-A restaurant has become so popular that its drive-thru line extends into the street, causing 90-minute traffic back-ups during the week--longer on the weekend. (Read the story by clicking HERE.) One city council member said, "Chick-fil-A has a good problem here. They are so successful, they have outgrown their site."... Continue Reading →

Swan song

My friend is overloaded at work and constantly frazzled. Though he works long hours and through many weekends, it's never enough to catch up. There's always another task, and usually it's urgent. To make matters worse, he's experiencing some attrition in his staff, so the load keeps getting bigger. Now he's trying to figure out... Continue Reading →

Trading places

Earlier this week, a woman I admire bravely hugged her 14YO son goodbye as he set off on a European adventure. Underneath a healthy dose of momma-trepidation, she's thrilled for him to have this experience. We've had a few conversations about what he'll gain from it, and I--for the millionth time--thought, We need more¬†international youth... Continue Reading →

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