Love your inbox

I love email. I love its flexibility, its instant gratification, its geographic indifference. I love that it doesn’t hold a grudge against me for writing only a single sentence the same way a physical piece of paper accuses me with its very blankness.¬†Fill...

Trust the technology

An old friend reminded me yesterday of a particularly annoying habit that seems to have become pervasive: following up on emails. I’m not talking about the kind of follow-up that provides additional information or seeks an answer after a prolonged period of...