by Tammy Davis | Apr 22, 2013 | Daily dose
A local radio station is giving away a vacation package to the Atlantis resort in the Bahamas, complete with concert tickets and backstage passes to see Michael Buble. “It’s a once-in-a-lifetime trip,” they say. Friends and family look at the...
by Tammy Davis | Apr 18, 2013 | Daily dose
I got another cold call yesterday, one of the dozens I take every week at work. If I spent the requested amount of time with each caller–Can I take ten minutes of your time? When can we set up a half hour conference call? I’d like to have a fifteen minute...
by Tammy Davis | Apr 17, 2013 | Daily dose
It used to be that people wore their years of service with a company like a badge of honor. The higher the number, the more they puffed out their chests. And they were revered for it, too. These days, not everyone sees it that way. While I appreciate their...
by Tammy Davis | Apr 16, 2013 | Daily dose
Booming thunder woke me this morning, punctuated by sharp cracks and the rapid-firing report of driving rain. It seemed a fitting follow-up to the previous day’s explosions at the Boston Marathon. In the middle of nature’s protest, I heard something else....
by Tammy Davis | Apr 15, 2013 | Daily dose
Following up on last week’s post, Fran the man, my two-hour wait at Carlo’s Bakery was rife with examples of good business. If you’ll indulge me one more time, I promise this will be my last Carlo’s story. This is a tale of customer service....
