Up close and personal

I love email, but there’s really no substitute for face-to-face contact. I’ve spent the past four days in my company’s German offices, and I feel incredibly productive. What otherwise would have taken multiple transatlantic emails over several days...

When in Rome

I pride myself on trying to respect local customs when I travel. I work hard to learn the details, the things the locals know, and then put them to use myself–how they eat, how they dress, how they talk. I hate feeling like I have a sign emblazoned on me that...

Loving the details

“Soll ich das als Geschenk einpacken?” [Should I pack it up as a gift?] I love hearing those words any time I make a purchase in a German store (groceries excluded, of course). It’s a completely normal question here, but you’d never hear it in...

Attitude Annie

When I flew to Germany last week (I’m still here, by the way), I was lucky enough to be seated next to a former flight attendant. Annie was one of the good ones–she was congenial but non-intrusive, she wore a perpetual smile, and she went out of her way to...

Welcome, December

Ah, December. As a child, I looked upon this month with wonder and barely restrained anticipation. It meant all kinds of wonderful things: snow, light displays, Christmas, school vacation. It brought family together at my grandparents’ houses with love,...